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Order special instructions

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    To make ordering on our site as easy as possible, we make use of the Reseller Portal. This is a separate portal build on our normal website. In short:

    • The link to the reseller portal will appear on the bottom left corner of your screen, once you have logged in to your account. You can also find the link under you account dashboard options.
    • Once on the portal, you will find a list view of all the product available.
    • Your discounted price will automatically show per product (was and now type of style).
    • You can easily sort the product as needed on this screen.
    • You can easily search product on this screen. 
    • You can change the quantities on the product you need and add the relevant product to you Cart.
    • On the Cart screen you can review the order you placed and also adjust quantities and remove product if needed. 
    • You can leave relevant notes on the Cart screen and also choose the relevant shipping option (discussed in more detail under the Reseller Terms & Conditions – DuMey Creations (dumeyinc.co.za))

      Below is a video introduction on how to place orders on the reseller portal:
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      DuMey Customer Support:
      +27 71 525 5803

      Email:
      info@dumeycreations.co.za

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      🔐 Privacy Policy Summary – DuMey Creations

      By using our website or services, you agree to the terms outlined in this Privacy Policy. We are committed to protecting your personal information in accordance with South African law, including POPIA, PAIA, and the ECT Act.

      1. Personal Information

      We collect limited personal data (e.g. email) only when you subscribe or engage with our services.

      2. Data Usage & Consent

      Your information is used to provide services and marketing you've opted into. We do not sell or share your data with third parties.

      3. Security Measures

      We implement reasonable technical and organizational safeguards to protect your data.

      4. Log Files

      We collect anonymous data such as IP address, browser type, and visit history to improve our services.

      5. Cookies

      • Session cookies for site functionality
      • Permanent cookies to enhance your experience

      6. Third-Party Links

      Our site may link to external platforms. We are not responsible for their content or privacy practices.

      7. Legal Framework

      We comply with the Electronic Communications and Transactions Act.

      8. Complaints

      Contact the Information Regulator: 📞 +27 (0)10 023 5207 📧 inforeg@justice.gov.za

      DuMey Creations takes full responsibility for all transactions, customer service, dispute resolution, and delivery of goods sold via this website.

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      Urgent Stock Delivery Update
      🚨 IMPORTANT — STOCK DELIVERY UPDATE

      Please note regarding your order:

      Due to the unrest anticipated from 30 June, our stock delivery has been delayed and will only arrive with us on Wednesday.

      We will immediately begin testing, picking and packing all orders upon arrival, with everything ready for pickup / delivery from Wednesday afternoon and Thursday.

      We sincerely apologise for the short delay — circumstances beyond our control, but we’ll move fast the moment stock lands to get every order out to you as quickly as possible. Your patience and understanding means the world to us 🙏

      WED
      📦 Stock arrives
      WED
      ✂️ Test & pack
      WED PM – THU
      🚚 Ready for you